Smart Grid
Learn what the smart grid
means to PUD customers
Reduce your bill
Energy-saving tips that
could lower your bill
My Usage
MyPowerPay
"Pay-as-you-go" Electricity
Payment Options
Several channels to
pay your PUD bill
Account Management / Pay Online
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your PUD account
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Cowlitz PUD's MyPowerPay program allows you to manage your electric account with your Smartphone, tablet or computer. How does MyPowerPay work? Cowlitz PUD gets daily readings from your electric meter. With those readings, we can calculate a daily bill. You pay ahead in the amount you want and as you use electricity, the usage nibbles away at the credit balance on your account. When that credit reaches a level set by you, you are notified of your low balance via your choice of phone, text or email. You can also access your account online or on your Smartphone. When your balance is low, just make a payment using any of the convenient payment options available. How do I make Payments? Bank card payments can be made 24 hours a day by visiting www.cowlitzpud.org or calling toll free 1-855-288-1570. Payments can be made in person at our office at 961 12th in Longview from 8:00am to 5:00pm Monday-Friday. Buying electricity in advance is very similar to buying gasoline for your vehicle. Your vehicle has a gauge that allows you to monitor when you need to “fill up”. Similarly, MyPowerPay utilizes MyPowerPay.com, which allows you to monitor your electric usage and notifies you when you need to “recharge”. Is MyPowerPay only available to new customers, or can I switch over? Customers are always welcome to convert their accounts to a prepaid account. In fact, many customers will want to make their existing deposits work for them. The PUD can convert your existing deposit into a prepaid electricity purchase. How much will it cost to use the MyPowerPay program? In most cases, a minimum $25 prepayment will activate your account. The MyPowerPay program will not charge any monthly fees. Just think of the money you could potentially save! What if my MyPowerPay account runs low? Customers receive alerts via text, phone or email when their account balance reaches a certain level. The alert levels may vary as customers set their own custom alerts. When notified of a low balance, simply recharge the account by utilizing one of our convenient payment methods.
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WebSearch Wednesday: A Guide to the Energy of the Earth. Ever wonder "What is energy?" or "How energy works?" This short video should answer your questions. http://www.energy.gov/eere/education/videos/ted-ed-video-guide-energy-earth
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Tuesday Trivia Answer:
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Tuesday Trivia: Today we are going to ask a question about portable disaster supply kits. What's your answer? Post it in the comments below and don't forget to check back after 4pm today to see how you did.
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Cowlitz PUD’s newest product offers you total control over your electric bill, by pre-paying it. Just pay as you go. Avoid late fees, deposits and collection charges. Track your electric account. • Pay what you can, when you can. • Track your daily usage. • Use your current deposit to purchase electricity. • Avoid late fees and collection fees. • Service continues as long as you have money in your account What is MyPowerPay? MyPowerPay is the pay-as-you-go alternative to buying electricity. It’s often called “Pre-Pay.” Essentially you can buy electricity the same way you buy gasoline. It offers you the flexibility to pay when you want, how you want, and in the amount you want – before you use it. Instead of receiving your traditional bill each month, you have an opportunity to look at your electric usage every day. MyPowerPay customers who keep their plan paid never have to pay a deposit or incur late fees or collection fees. Is MyPowerPay the Right Choice for Me? Some customers would prefer not to make one large payment each month. If you’re one of these customers, MyPowerPay might be just the option you have been looking for. Statistics indicate those who use prepaid electric programs tend to reduce their electric consumption because they are more aware of how they are using their electricity. In fact, MyPowerPay would be a great option for anyone wanting to monitor his or her electric consumption.
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Current power outages caused by high winds: 201 customers - Harris St. East of Corduroy Substation - 12:40pm 1362 customers - Kelso - Cowlitz River to Coweeman River south of Allen Street - 1:14pm 523 customers - Longview - Washington Way to Oregon Way and Industrial Way to Civic Circle including St. Johns Hospital - 1:50pm
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eBill Promotion Sign up for electronic billing and get an opportunity to win an iPad mini. All customers who have signed up for eBill will be entered into a drawing for one of ten $10 gift certificates, to be awarded throughout the promotion and a grand prize of an iPad mini. eBill is convenient, time-saving and environmentally friendly. You’ll get quicker access to your bill, the ability to review your billing history and the convenience of making payments online. Learn more: http://www.cowlitzpud.org/ebill.php
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Scam Alert!
Scam Alert!
A phone scan, targeting utility customers, is happening in Cowlitz County.

Click here for more information.

Records Update - Current Phone Number
Records Update - Current Phone Number
To make our Outage Alert Hotline most effective, we need your current phone number on file. This will help us react more quickly in the event of a power outage.
Call (360) 423-2210 to update your account.

Paperless Billing
Paperless Billing
Go paperless with e-Bill (electronic billing). E-bill is convenient, time-saving and environmentally friendly. Click here for details.

Warm Neighbor
Warm Neighbor
Cowlitz PUD is proud to offer a new Warm Neighbor fund opportunity!
Customers now have the voluntary option to be billed for a monthly donation to the Warm Neighbor program on their PUD bill.
Click here for more.

MyAccount
MyAccount
Get information that can help you!
Register for MyAccount and track your usage habits while learning how to control your electric bill.
Click here for more.

Connected
Connected
Learn about what's happening at Cowlitz PUD
This monthly newsletter keeps you connected to the important issues that face our customers.
Click here for more.

Kidzone
Kidzone
Where kids go to have fun while learning about electricity, energy efficiency and much more. Become an Energy Star, play games, complete activities and watch fun videos.
Click here to go to our page.

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